Terms

Terms and conditions

Last updated: August 2026

Surman s.r.o.

Automation, MS Office training and AI consulting

1. General provisions

These terms and conditions (the “Terms”) govern the contractual relationship between Surman s.r.o., Company ID 29267421, with its registered office at Rooseveltova 1011/39, 669 02 Znojmo, entered in the Commercial Register kept by the Regional Court in Brno, Section C, File 69484 (the “Provider”), and the client in the provision of advisory services in the field of artificial intelligence and digital transformation.

2. Scope of services

The Provider offers bespoke development of tools in Excel, VBA and other MS Office applications, process automation, MS Office training, and consulting, analytical and implementation services in the field of artificial intelligence, AI governance and preparation for ISO/IEC 42001 certification.

3. Formation of the contract

The contractual relationship arises on signature of a contract for work or a framework cooperation agreement. For one-off consultations the contract is formed when the client confirms the quotation (by email or in writing). Work begins once the contract has been signed and the agreed advance paid.

4. Fees and payment terms

Fees are set by individual quotation or the current price list. An advance of 50 % is payable on signature of the contract and the remaining 50 % on delivery of the outputs or according to the schedule agreed in the contract. Invoices are payable within 14 days. Surman s.r.o. is VAT registered; Czech VAT at 21 % is added to all prices unless stated otherwise.

5. Delivery times

Delivery dates follow the schedule set out in the contract or project brief. The Provider undertakes to inform the client without undue delay of any anticipated delay.

6. Complaints

Any defects in the deliverables must be reported in writing within 30 days of delivery. A justified complaint is settled by correction free of charge or a reasonable price reduction, as agreed with the client.

7. Liability

The Provider is liable for damage caused by a breach of contractual obligations under the general provisions of the Czech Civil Code. Total liability is limited to the fee for the engagement concerned, unless the contract provides otherwise.

8. Confidentiality

The Provider undertakes to keep confidential all information obtained in connection with the engagement. The duty of confidentiality continues after the end of the contractual relationship and extends to all of the Provider's collaborators.

9. Data protection

The processing of personal data is governed by Regulation (EU) 2016/679 (GDPR) and Czech Act No. 110/2019 Coll. Details are set out in our privacy policy.

10. Governing law and disputes

Contractual relationships are governed by the law of the Czech Republic. Any disputes will be decided by the competent court in the Czech Republic. If the client is a consumer, they have the right to out-of-court dispute resolution; the competent body is the Czech Trade Inspection Authority (www.coi.cz).

11. Changes to the Terms

The Provider reserves the right to amend these Terms. The current version is always available on this website. Engagements in progress are governed by the Terms in force when the contract was concluded.

12. Contact details

Surman s.r.o.

Automation and Excel/VBA tools for tax, accounting and audit, MS Office training, AI consulting and governance

Company ID (IČO): 29267421
VAT ID (DIČ): CZ29267421
Address: Rooseveltova 1011/39, 669 02 Znojmo
Phone: +420 604 246 990
Email: info@surman.cz

VAT registered · Entered in the Commercial Register kept by the Regional Court in Brno, Section C, File 69484

Mgr. Jaroslav Surman

Court-certified (sworn) translator Czech–German

1. General provisions

These terms and conditions govern the contractual relationship between Mgr. Jaroslav Surman, Company ID 68659059, court-certified translator for German appointed by the Regional Court in Brno in 2000 (the “Translator”), and the client in the provision of translation services.

2. Scope of services

The Translator provides certified (official) translations from Czech into German and from German into Czech. The services include translations of documents bearing the translator's clause under Act No. 354/2019 Coll., on Court Interpreters and Translators, as well as non-certified translations. The Translator does not offer interpreting.

3. Formation of the contract

The contract is formed when the client confirms the quotation (by email or in writing). Work begins once the source documents have been delivered and the advance, if required, paid.

4. Fees and payment terms

Fees follow the current price list (CZK 700 per standard page of the target text; minimum charge one standard page; billing unit half a standard page) or an individual quotation. A 100 % surcharge applies to demanding texts, handwritten source documents, layout work, express translations and work outside business days. The Translator is not VAT registered.

5. Delivery times

The delivery date is communicated on receipt of the documents together with a preliminary price estimate. Express translations are possible at a 100 % surcharge. For larger volumes the date is agreed individually.

6. Complaints

Any defects in a translation must be reported in writing within 30 days of delivery. A justified complaint is settled by correction free of charge or a reasonable price reduction.

7. Liability

The Translator is liable for the accuracy and completeness of the translation to the extent of the source documents supplied. Liability for damage caused by a defective translation is governed by the relevant provisions of the Czech Civil Code and the Act on Court Interpreters and Translators.

8. Confidentiality

The Translator is bound to keep confidential all information obtained in connection with translation work, including after its completion, in accordance with Section 20 of Act No. 354/2019 Coll.

9. Data protection

The processing of personal data is governed by Regulation (EU) 2016/679 (GDPR) and Czech Act No. 110/2019 Coll. Details are set out in our privacy policy.

10. Governing law and disputes

11. Changes to the terms and conditions

The Translator reserves the right to amend these terms and conditions. The current version is always available on this website. Orders in progress are governed by the terms in force when the order was accepted.

12. Contact details

Mgr. Jaroslav Surman

Court-certified (sworn) translator Czech–German since 2000 (appointed by the Regional Court in Brno), now entered in the list of court translators kept by the Czech Ministry of Justice

Company ID (IČO): 68659059
VAT ID (DIČ): CZ7911013847
Address: Rooseveltova 1011/39, 669 02 Znojmo
Phone: +420 604 246 990
Email: info@surman.cz

Not VAT registered · Mgr. Jaroslav Surman has been a court-certified (sworn) translator for German since 2000, when he was appointed by the Regional Court in Brno. Today he is entered in the list of court translators kept by the Ministry of Justice of the Czech Republic under Act No. 354/2019 Coll., and his certified translations bear the translator's clause.

Mgr. Barbora Surmanová

Attorney-at-law registered with the Czech Bar Association

1. General provisions

These terms and conditions govern the contractual relationship between Mgr. Barbora Surmanová, attorney-at-law registered with the Czech Bar Association (ČAK), with her registered office at Rooseveltova 1011/39, 669 02 Znojmo (the “Attorney”), and the client in the provision of legal services under Act No. 85/1996 Coll., on the Legal Profession.

2. Scope of services

The Attorney provides legal advice, representation before courts and administrative authorities, and the drafting of deeds, contracts and legal opinions in all areas of law except criminal law, in particular real estate, commercial and civil law, family and employment law and debt recovery.

3. Formation of the contract

The contractual relationship arises on signature of a legal services agreement and the granting of a power of attorney. The initial consultation is without obligation and serves to assess the matter and agree the next steps.

4. Fees and payment terms

Fees are governed by Decree No. 177/1996 Coll. (the attorney tariff) and by agreement with the client: a contractual rate based on the value of the matter and the time involved, an hourly fee, a retainer for corporate clients or, exceptionally, a contingency fee. A short enquiry as to whether the Attorney handles the matter is free of charge; the initial consultation is charged at an hourly rate communicated in advance and credited against the price of the service if the cooperation continues. The Attorney is not VAT registered.

5. Timelines

Timelines for legal acts depend on the nature of the matter, procedural deadlines and the agreement with the client. The Attorney keeps the client informed of the progress of the representation and of important deadlines.

6. Complaints

Complaints about the practice of law are governed by Act No. 85/1996 Coll. and the professional rules of the Czech Bar Association. A complaint may be lodged directly with the Czech Bar Association.

7. Liability

The Attorney holds professional indemnity insurance covering damage arising from the practice of law under Section 24a of Act No. 85/1996 Coll. The level of cover meets the requirements set by the Czech Bar Association.

8. Confidentiality

The Attorney is bound to keep confidential all information obtained in connection with the provision of legal services, under Section 21 of Act No. 85/1996 Coll. The duty of confidentiality is unlimited in time and continues after the representation ends.

9. Data protection

The processing of personal data is governed by Regulation (EU) 2016/679 (GDPR) and Czech Act No. 110/2019 Coll. Details are set out in our privacy policy.

10. Governing law and disputes

Contractual relationships are governed by the law of the Czech Republic. Any disputes will be decided by the competent court in the Czech Republic. Complaints about the practice of law are handled by the Czech Bar Association. If the client is a consumer, they have the right to out-of-court dispute resolution; the competent body is the Czech Bar Association (www.cak.cz).

11. Changes to the terms and conditions

The Attorney reserves the right to amend these terms and conditions. The current version is always available on this website. Representations in progress are governed by the terms in force when the legal services agreement was concluded.

12. Contact details

Law firm of Mgr. Barbora Surmanová

Attorney-at-law registered with the Czech Bar Association (ČAK), reg. no. 13930

Company ID (IČO): 72524243
VAT ID (DIČ): CZ72524243
ČAK reg. no.: 13930
Web: aksurman.cz
Address: Rooseveltova 1011/39, 669 02 Znojmo
Phone: +420 776 253 056
Email: ak@surman.cz

Not VAT registered